PCE & Turbo fans beware! Toshiba sucks!
PCE & Turbo fans this is interesting as it affects game play via Magic Engine
on your pc as well. If you have a toshiba drive as described below your
cd/dvd rom will not be able to read the cd rom information on the disc. Man
am I pissed that I bought a DELL WEB PC with a TOSHIBA DRIVE!
In a message dated 8/14/00 9:01:30 PM Pacific Daylight Time, Vass Star writes:
<< Subj: Fwd: Toshiba DVD-ROM SD-C2302
Date: 8/14/00 9:01:30 PM Pacific Daylight Time
From: Vass Star
To: xxxxxx@bleem.com
CC: xxxxxx@cerplex.com
Just FYI... Toshiba Sucks! Please forward this information to anyone who
will listen to avoid using toshiba drives. I am fortunately in the
manufacturing business myself and am very surpassed that Toshiba is missing
the customer markets. Toshiba guys if you are listening please forward my
email to your service and sales Managers and Directors. I am sure that they
will be glad to know that you basically tell your customers to eat it instead
of making possible future remedies to customer complaints, very disturbing...
Aaron
In a message dated 8/14/00 9:31:46 AM Pacific Daylight Time,
xxxxxx@cerplex.com writes:
<< Subj: RE: Toshiba DVD-ROM SD-C2302
Date: 8/14/00 9:31:46 AM Pacific Daylight Time
From: xxxxxx@cerplex.com (Wes Enochs)
To: xxxxxx@aol.com ('xxxxxx@aol.com')
Toshiba CD-ROM and DVD-ROM drives will not read Sony Playstations CD's. The
engineers have told us that the Play station cd's are non-standard, and they
are not going to make the drive's read non-standard CD's.
-----Original Message-----
From: xxxxxx@aol.com [mailto:xxxxxx@aol.com]
Sent: Friday, August 11, 2000 5:43 PM
To: Toshiba Disk Products
Subject: Toshiba DVD-ROM SD-C2302
Tech Support,
Is there any resolution to my problem listed below due to my Toshiba DVD
drive in my Web PC? Please help and let me know. Hopefully I do not have to
buy a new computer just to make sure that it doesnt have a toshiba dvd that
sucks! Thanks ;)
Aaron
Subj: RE: Problem REF#=1145
Date: 8/8/00 6:14:08 PM Pacific Daylight Time
From: xxxxxx@bleem.com (Support)
Reply-to: xxxxxx@bleem.com
To: xxxxxx@aol.com
Yikes.
Here's what I've compiled over the last few months as far as DVD drives that
will not read game discs:
Toshiba -- SD-C2202, SD-2302, SD-C2302, and SD-C2402. Which pretty much
means you got the drive "that just plain sucks."
Frankly, I am suprised. Compaq and Gateway have been doing stuff like this
forever, but Dell has always stayed on my good side (until now) by having
good hardware that has no conflicts and has good drivers.
I love those Web PCs 'cuz they look cool and (up until this moment) did
everything I ever needed them to do. <sigh>
Other than maybe hassling Toshiba until you get some kind of answer, I do
not think there is much to do to get this "fixed." :p
Regards,
Bryan Stokes
bleem, inc.
Technical Support
-----Original Message-----
From: xxxxxx@aol.com [mailto:xxxxxx@aol.com]
Sent: Tuesday, August 08, 2000 5:51 PM
To: xxxxxx@bleem.com
Subject: Re: Problem REF#=1145
Thanks Bryan,
I have a Toshiba DVD-ROM with driver
. Hopefuly that is not
one
of the drives that just plain sucks as I do not think that I can change the
drive or anything else for that matter on my web pc ;( Is there anything
else that I can do to get this fixed? Thanks for your help!
In a message dated 8/8/00 4:36:38 PM Pacific Daylight Time,
xxxxxx@bleem.com
writes:
<< Aaron,
Sorry it took me so long to reply, but I got totally swamped! :(
We've got some Dell Web PCs in the office, and we actually used them to
display bleem! at a conference. Grrr, maybe they've started putting the
"BAD" drives in those computers, which would not be good news for you.
Most of the Toshiba DVD drives in laptops will not read Playstation
(black-backed) discs. Unfortunately, this is a limitation of the drive
itself, and there is nothing that we can do about it. You can check with
Toshiba (www.toshiba.com), and see if they have updated firmware that may
fix this problem.
To check this, put a game disc in your DVD drive, and close the drive door.
Now, go into Windows Explorer and try to look at the files on the disc. If
you can not see any files, it is because your drive is unable to recognize
the disc. In fact, you will probably get a pop-up message that says that
drive is "not ready".
Regards,
Bryan Stokes
bleem, inc.
Technical Support
-----Original Message-----
From: Aaron Vassiliades [mailto:xxxxxx@aol.com]
Sent: Thursday, August 03, 2000 9:14 PM
To: xxxxxx@bleem.com
Subject: Problem REF#=1145
Below is the result of your feedback form. It was submitted by
Aaron Vassiliades (xxxxxx@aol.com) on Thursday, August 3, 2000 at
23:13:35
---------------------------------------------------------------------------
version: Full v1.5b
problem: THE PROGRAM OR MY PC WILL NOT READ OR RECOGNISE THE PSX GAME CD'S
WHEN LOADED. I have a web pc from dell and it will not read the psx cds for
some reason and I have all of the latest dirX drivers this is a real
problem
as the product doesnt work on my PC at all! I wait and try to have the pc
load the cd itself and it spits it out again if I close it it never turns
green and reads the cd at all-I don't think htat it can tell that there is
a
cd in at all because of the psx format? PLEASE HELP!!!!!!!!!!!!!!!!!
>>
>>
-----------------
Forwarded Message:
Subj: RE: Toshiba DVD-ROM SD-C2302
Date: 8/14/00 9:31:46 AM Pacific Daylight Time
From: xxxxxx@cerplex.com (Wes Enochs)
To: xxxxxx@aol.com ('xxxxxx@aol.com')
Toshiba CD-ROM and DVD-ROM drives will not read Sony Playstations CD's. The
engineers have told us that the Play station cd's are non-standard, and they
are not going to make the drive's read non-standard CD's.
-----Original Message-----
From: xxxxxx@aol.com [mailto:xxxxxx@aol.com]
Sent: Friday, August 11, 2000 5:43 PM
To: Toshiba Disk Products
Subject: Toshiba DVD-ROM SD-C2302
Tech Support,
Is there any resolution to my problem listed below due to my Toshiba DVD
drive in my Web PC? Please help and let me know. Hopefully I do not have to
buy a new computer just to make sure that it doesnt have a toshiba dvd that
sucks! Thanks ;)
Aaron
Subj: RE: Problem REF#=1145
Date: 8/8/00 6:14:08 PM Pacific Daylight Time
From: xxxxxx@bleem.com (Support)
Reply-to: xxxxxx@bleem.com
To: xxxxxx@aol.com
Yikes.
Here's what I've compiled over the last few months as far as DVD drives that
will not read game discs:
Toshiba -- SD-C2202, SD-2302, SD-C2302, and SD-C2402. Which pretty much
means you got the drive "that just plain sucks."
Frankly, I am suprised. Compaq and Gateway have been doing stuff like this
forever, but Dell has always stayed on my good side (until now) by having
good hardware that has no conflicts and has good drivers.
I love those Web PCs 'cuz they look cool and (up until this moment) did
everything I ever needed them to do. <sigh>
Other than maybe hassling Toshiba until you get some kind of answer, I do
not think there is much to do to get this "fixed." :p
Regards,
Bryan Stokes
bleem, inc.
Technical Support
-----Original Message-----
From: xxxxxx@aol.com [mailto:xxxxxx@aol.com]
Sent: Tuesday, August 08, 2000 5:51 PM
To: xxxxxx@bleem.com
Subject: Re: Problem REF#=1145
Thanks Bryan,
I have a Toshiba DVD-ROM with driver
. Hopefuly that is not
one
of the drives that just plain sucks as I do not think that I can change the
drive or anything else for that matter on my web pc ;( Is there anything
else that I can do to get this fixed? Thanks for your help!
In a message dated 8/8/00 4:36:38 PM Pacific Daylight Time,
xxxxxx@bleem.com
writes:
<< Aaron,
Sorry it took me so long to reply, but I got totally swamped! :(
We've got some Dell Web PCs in the office, and we actually used them to
display bleem! at a conference. Grrr, maybe they've started putting the
"BAD" drives in those computers, which would not be good news for you.
Most of the Toshiba DVD drives in laptops will not read Playstation
(black-backed) discs. Unfortunately, this is a limitation of the drive
itself, and there is nothing that we can do about it. You can check with
Toshiba (www.toshiba.com), and see if they have updated firmware that may
fix this problem.
To check this, put a game disc in your DVD drive, and close the drive door.
Now, go into Windows Explorer and try to look at the files on the disc. If
you can not see any files, it is because your drive is unable to recognize
the disc. In fact, you will probably get a pop-up message that says that
drive is "not ready".
Regards,
Bryan Stokes
bleem, inc.
Technical Support
-----Original Message-----
From: Aaron Vassiliades [mailto:xxxxxx@aol.com]
Sent: Thursday, August 03, 2000 9:14 PM
To: xxxxxx@bleem.com
Subject: Problem REF#=1145
Below is the result of your feedback form. It was submitted by
Aaron Vassiliades (xxxxxx@aol.com) on Thursday, August 3, 2000 at
23:13:35
---------------------------------------------------------------------------
version: Full v1.5b
problem: THE PROGRAM OR MY PC WILL NOT READ OR RECOGNISE THE PSX GAME CD'S
WHEN LOADED. I have a web pc from dell and it will not read the psx cds for
some reason and I have all of the latest dirX drivers this is a real
problem
as the product doesnt work on my PC at all! I wait and try to have the pc
load the cd itself and it spits it out again if I close it it never turns
green and reads the cd at all-I don't think htat it can tell that there is
a
cd in at all because of the psx format? PLEASE HELP!!!!!!!!!!!!!!!!!
>> >>
-----------------
Forwarded Message:
Subj: Fwd: Toshiba DVD-ROM SD-C2302
Date: 8/14/00 9:01:30 PM Pacific Daylight Time
From: Vass Star